Privacy & Cookie Policy
At Scentabook, we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy & Cookie Policy outlines how we collect, use, and safeguard your information when you visit our website www.scentabook.com
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information: Name, email address, phone number, and mailing address.
- Payment Information: When you make a purchase, we collect basic payment information, including:
o Card Type: The type of card being used (e.g., Visa, MasterCard). o
o Card Number: Only the last 4 digits of your card number (for example, **** **** **** 1234)
for security purposes.
o Expiry Date: The expiration date of the card.
o Cardholder Name: The name of the individual to whom the card is issued. - Account Information: Usernames, passwords, and purchase history.
- Technical Data: IP address, browser type, time zone, and other technical identifiers.
- Usage Data: Information about how you use our site, products, and services.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders.
- To communicate with you about your orders and respond to your inquiries.
- To personalize your experience on our site.
- To improve our site, products, and services.
- To send you promotional materials and offers (you can opt-out at any time).
- To comply with legal obligations and protect our rights.
3. Cookies and Tracking Technologies
What are Cookies? Cookies are small text files placed on your device when you visit a website. They help us recognizing your device and store certain information about your preferences.
Types of Cookies We Use:
- Essential Cookies: Necessary for the operation of our site.
- Performance Cookies: Help us understand how visitors interact with our site.
- Functional Cookies: Allow us to remember your preferences and improve your experience.
- Targeting Cookies: Used to deliver relevant advertisements to you. Managing Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our site.
Managing Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our site.
4. Social Media Uses
a. Interaction with External Social Networks and Platforms
Our site may include links to third-party social media platforms (e.g., Facebook, Twitter, Instagram). When you
interact with these platforms, they may collect information about you. We encourage you to review the privacy
policies of these platforms to understand their data practices.
b. Google Analytics
We use Google Analytics to analyze how users interact with our site. Google Analytics collects data such as your IP
address, pages visited, and time spent on our site. This information helps us improve our site and enhance user
experience. Google Analytics may use cookies to collect this data. You can opt-out of Google Analytics tracking by
installing the Google Analytics Opt-out Browser Add-on.
c. Retargeting
We may use retargeting services to advertise our products to you after you have visited our site. These services are
using cookies to collect information about your browsing habits and display ADS that are relevant to your interests.
5. Disclosure of Your Information
We may share your information with third parties in the following situations:
- Service Providers: We may employ third-party companies and individuals to facilitate our site, provide services on our behalf, or assist us in analyzing how our site is used.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
6. Data Security
We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with legal obligations. The criteria used to determine retention periods include:
- The length of time we have an ongoing relationship with you and provide services to you.
- Whether there is a legal obligation to which we are subject.
- When you place an order through the site, we will keep your order information in our records for future reference. This information will be maintained unless you request its deletion.
8. Your Rights (Including for European Residents)
You have certain rights regarding your personal information under applicable data protection laws, including:
- Right to Access
- Right to Rectification
- Right to Erasure (Right to be Forgotten)
- Right to Restrict Processing
- Right to Data Portability
- Right to Object
- Right to Withdraw Consent
To exercise any of these rights, please contact us at:
- Email: adminsupport@scentabook.com
- Phone: +971 6 741 8811
- We may need to verify your identity before responding to your request. We will respond to your request within
one month of receipt.
9. Changes to This Policy
We may update our Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.
10. Disclosure of Your Information
If you have any questions or concerns about this Privacy & Cookie Policy, please contact us at:
Email: info@scentabook.com/adminsupport@scentabook.com
Phone: +971 6 741 8811/WhatsApp: +971 581 001 185